Microsoft has announced a strategic partnership with Rezolve AI, a leader in AI-powered commerce solutions, aimed at transforming retail digital engagement. This collaboration will integrate Rezolve AI's Brain Suite—comprising Brain Commerce, Brain Checkout, and Brain Assistant—with Microsoft Azure, making these solutions available globally through the Azure Marketplace. The partnership seeks to enhance customer engagement and operational efficiency for retailers by providing them with advanced AI capabilities powered by Microsoft Cloud. Microsoft will also offer extensive go-to-market support, including marketing, sales, and technical assistance, to accelerate Rezolve AI's market penetration over the next five years.
Rezolve AI's innovative Brain Suite addresses key challenges retailers face in managing customer journeys, ensuring seamless checkout processes, and leveraging AI-driven insights to boost engagement. By integrating these solutions with Azure’s robust infrastructure, the partnership aims to reduce cart abandonment and enhance customer support through conversational AI capabilities available in 95 languages. This alliance not only reinforces Microsoft's leadership in Generative AI solutions for retail but also enables retailers to adopt advanced tools that personalize shopping experiences and improve overall business outcomes.
