Profile

Bigtincan is revolutionizing the sales readiness, enablement, and engagement landscape. With AI-powered solutions, the company is shaping the buying experience of the future for thousands of organizations worldwide. Its suite of offerings is meticulously crafted to be smart, flexible, and easily adaptable to individual business processes, ensuring highly personalized experiences that people and brands love.

Bigtincan helps companies deliver branded buying experiences that are engaging, personalized, provide value, and guide people to the best decisions with confidence. Due to their versatility, Bigtincan’s solutions cater to a wide array of customer needs and use cases, extending far beyond conventional sales enablement. From empowering T-Mobile retail store associates and assisting Google Chromebook distributors in educational settings and large enterprises to enhancing mindshare for vehicle dealerships to boost Winnebago sales, the company’s impact knows no bounds.

Renowned enterprises such as Align, Sephora, Clorox, Guess, and Prudential rely on Bigtincan to equip their customer-facing teams with the tools to intelligently prepare, engage, measure, and continually enhance the buying experience for their customers.

Driving Bigtincan’s success is its end-to-end platform product strategy, which leads the market and unlocks unprecedented opportunities for its customers. With a commitment to ongoing platform expansion and the delivery of AI-powered solutions for sales enablement, Bigtincan empowers millions to work smarter every day.

Bigtincan is not just redefining sales enablement; it is shaping the future of customer engagement, leading the charge towards smarter, more personalized buying experiences worldwide.

Visit www.bigtincan.com

Key Products

Bigtincan Content

Connect sellers to the relevant, engaging, up-to-date content they need to move their deals along and deliver it in a personalized one-stop-shop that’s available to them wherever they’re working.

Bigtincan Readiness

Onboard, train, and coach salespeople to deliver a first-class buying experience. Scale up and save time with a flexible and easy-to-use solution that immerses sellers and empowers them to be knowledgeable, confident, and on message.

Bigtincan Engagement

Deliver seamless, personalized buying experiences across email, digital sales rooms, and online meetings. Adapt with real-time insights to prioritize opportunities and tailor to your buyer’s needs. 

Customer Insights

In an independent research study where customers were asked how likely they were to recommend their sales enablement provider to a colleague, Bigtincan outperformed our nearest competitor by five points, with a score of +18 on a scale of -20 to +20.

The company’s most recent customer reviews in March 2014 rate the company 5 out of 5 with one describing Bigtincan as an “instrumental solution in elevating our enablement initiatives and sales training” and going on to say, “Bigtincan is helping us with virtual sales onboarding and content curation for customers. The content curation helps find the correct and current content to communicate the right story aligned with the customer needs.”

And this testimonial in February 2024 from Siemens, “The ability to take existing content and repurpose it to meet a market need or to provide a sales enablement tool to someone new to the industry and make them and their customers look like the smartest ones in the room is a game changer.”

But at Bigtincan, we are most concerned with the outcomes our customers experience because of our solutions.

Digi International: 2000% increase in adoption of learning programs and 182% increase in revenue growth through channel partners

The Clorox Company: 100% adoption of the platform and over 50% reduction in time spent searching for content

Green Home Systems: Gave sales reps back 4 hours of time per day, doubled their sales, and expanded their reach to 10x more homeowners

Lion: 95% uptake of learning content and 24% increase in performance results

Allurion: 850% ROI in professional education and clinics are 67% more productive

Frontier: 10x increase in efficiency and $175,000 saved on sales training after implementation

Sacramento Kings: 3x faster close rate and 90% reduction in sales rep time spent on proposals

ADP: 3X meetings booked, 2X greater pipeline, and 2X higher close rate

Fortune 500 Pharmaceutical Company: 12% increase in field performance scores, 16% increase in physicians recalling information, 24% increase in physicians viewing the clinical specialist as a valuable source of information.

Key Executives

David Keane, Co-Founder & Chief Executive Officer

With more than 20 years of B2B and B2C technology experience, David Keane is on a mission to help global brands shape the buying experience of the future through AI-powered sales enablement solutions. His vision and leadership guided Bigtincan on its meteoric rise from 2010 startup to a publicly-traded market leader surpassing $100m in revenue in 2021. Prior to Bigtincan, Keane founded Quadtel Asia in Singapore and Veritel Wireless in Australia and had previously run intentional operations for Web startup Kgrind.com, growing and managing their business over three continents. Originally from Australia, Keane earned his Bachelor’s Degree in Economics from the Australian National University and an M.A. in Management from Macquarie University.

Jennifer Monkiewicz, Chief People Officer

Jenn Monkiewicz is an influential HR Executive with more than 20 years of combined experience building and leading human resource strategy across domestic and global organizations. Jenn serves on the executive senior leadership team, partnering with the CEO and Board of Directors in formulating a long range strategic vision. She has extensive background providing thought leadership and vital organizational insight into key business drivers. She is adept in aligning people and culture with business goals and objectives as well as meeting the needs and aspirations of a diverse global workforce.

Jenn has a proven track record of driving organizational culture, employee engagement, and talent development initiatives. Prior to her current role, she has held senior HR positions at various tech companies, where she successfully implemented innovative HR programs that have positively impacted business performance. With a strong focus on building diverse and inclusive workplaces, Jenn is passionate about creating environments where employees can thrive and succeed.

Pam Dearen, Chief Marketing Officer

As CMO, Pam Dearen is responsible for driving revenue growth and enhancing brand reputation by aligning marketing efforts with the company’s overarching business objectives. Pam has served as a leader in the tech industry for more than 25 years, successfully navigating mergers, divestitures and acquisitions of enormous size and consequence – including the incorporation of her Marketing organization at Electronic Data Systems (EDS) into Hewlett Packard. She has a history of transformation, leading the way into Digital Marketing and delivering Sales & Marketing enablement solutions pre-dating the official category of Enablement. After more than 20 years in enterprise IT and leading Marketing for a Silicon Valley start-up, she joined Bigtincan in 2020 to be a part of taking the company to the next level. During her tenure, Pam has established Bigtincan as a dominant and growing player in the market during the company’s explosion of growth from $35M to over $100M.

Andrew Cosgrove, CTO and SVP Engineering

As Chief Technology Officer and Senior Vice President of Engineering, Andrew Cosgrove leads Bigtincan’s Engineering group, overseeing both technical strategy and the technical activities and deliveries of Bigtincan’s development teams globally including Australia, US, UK and others.

Based in Scotland, Andrew has more than 25 years of experience in senior software development roles in a range of technologies including mobile devices, digital TV broadcasting and telecommunications management systems with global leaders including Cisco Systems and News Corp. With more than 10 years at Bigtincan, Andrew has taken a practical and pragmatic approach to transform the Engineering group from a single-product delivery focus through a combination of expansion and acquisition into a flexible collaborative group that works effectively and efficiently across a range of product areas and associated technologies.

Nathan Fierley, Head of Customer Care

Nathan Fierley is the Head of Customer Care at Bigtincan, responsible for developing and executing strategies that enhance Customer Success, Professional Services, and Support across global teams. His leadership has been pivotal in ensuring that customers maximize the value of Bigtincan’s AI-powered sales enablement solutions and achieve exceptional business outcomes. Since joining Bigtincan, Nathan has held key roles, including Senior Vice President of GTM Strategy and Vice President of Sales Engineering. His expertise spans customer service management, team development, and implementing scalable support systems. Known for his hands-on approach, Nathan effectively bridges the gap between advanced technology and customer experience. Before joining Bigtincan, Nathan gained valuable experience at Apple, where his focus on helping businesses leverage technology to enhance employee performance laid the foundation for his success. Under his leadership, Bigtincan’s Customer Care team continues to set benchmarks in service excellence, making him a pivotal figure in the company’s success. His commitment to enhancing the customer journey—from prospect to upsell—has been crucial in driving Bigtincan’s growth strategy.

Competitors

Seismic

Seismic is a sales enablement and marketing orchestration platform that offers features such as content management, automation, analytics, and sales coaching.

Highspot

HighSpot is a sales enablement platform that provides tools for content management, sales training, and analytics.

Allego

Allego is a sales learning and enablement platform that provides organizations with tools to onboard, train, and continuously coach their sales teams. It offers features such as video-based learning, content management, role-playing simulations, and analytics.

MindTickle

MindTickle is a sales readiness platform that offers tools for onboarding, continuous learning, coaching, and sales performance analytics.

Showpad

Showpad is a sales enablement platform that provides tools for content management, training, coaching, and analytics.

Corporate Responsibility

Bigtincan is in the early stages of its Environmental, Social and Governance (ESG) reporting journey and will continue to develop our ESG disclosures over time. To guide our disclosures, we have used the Global Reporting Initiative (GRI) Sustainability Reporting Standards (Core Option) as a broad guide. More information can be found at investor.bigtincan.com.