Profile

Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Millions of workflows are launched on our platform daily in 100 countries by thousands of clients. Genuine care for our clients and partners is a defining part of Creatio DNA.

Key Products

CRM Creatio

Creatio CRM is a full-fledged suite of products for marketing, sales, and service automation integrated on no-code platform. All Creatio products are powered with composable Quantum architecture, which is the foundation of the Creatio platform. Creatio products can be deployed as a single CRM bundle or as standalone applications. Users can take advantage of Creatio’s composable application approach and leverage the no-code and AI capabilities of the platform to easily extend and customize the solution without a line of code and special skills needed.   

Studio Creatio

An AI-powered no-code platform for building custom business applications and automating workflows.

Marketing Creatio

An omnichannel marketing platform that orchestrates customer journeys and accelerates lead-to-revenue. With Marketing Creatio, marketing organizations can manage customer data, create target segments in a matter of seconds, orchestrate complex marketing campaigns across multiple channels, boost lead generation, and increase conversion rates.  

Sales Creatio

Creatio’s intelligent sales offering empowers sales organizations to easily customize and extend their out-of-the-box SFA functionality, while also allowing them to use no-code and AI capabilities to create new, custom applications and automate revenue-generating workflows. Sales Creatio also features tools to automate lead scoring, sales reporting, forecasting, team performance management, lead and opportunity management, and many more.

Service Creatio

Service Creatio is an AI-powered full-cycle service management platform to automate customer service workflows of any complexity with no-code and a maximum degree of freedom. It enables companies to accelerate service delivery and streamline customer engagement. Powered by no-code and AI, Service Creatio helps service agents minimize manual tasks and dramatically improve case processing times.   

Creatio Marketplace

An online marketplace where customers can find pre-built apps, add-ons, and integrations for Creatio products. Creatio Marketplace is a platform that offers templates and apps for Creatio platform. You can find more than 400 solutions for your business on the Creatio Marketplace. The marketplace offers solutions for better quotes, proposals, and contract management all within the PandaDoc integration module for Creatio. You can also conduct surveys and gain actionable insights by connecting SurveyMonkey to Creatio.

Customers Insights

Creatio’s customer success stories showcase how organizations have successfully leveraged our platform to drive growth, streamline processes, and achieve their strategic goals. Some of our recent success stories include:

• Explore GoCube’s successful path to operational excellence with Creatio | Creatio


• South University Transforms Student Experience with Creatio’s No-Code Platform | Creatio


• Novaturas Fuels Sales Growth with Creatio’s No-Code Platform | Creatio


• Vetoquinol’s Digital Revolution: Embracing CRM Creatio for Worldwide Efficiency | Creatio


• Heritage Life Insurance is Unlocking 5-Star Customer Service with Creatio | Creatio

Creatio customer product reviews can be found on the following review platforms:

• https://www.g2.com/search?utf8=%E2%9C%93&query=Creatio


• https://www.capterra.com/search/?query=Creatio 


• Studio Creatio Reviews, Ratings & Features 2024 | Gartner Peer Insights


• Marketing Creatio Reviews, Ratings & Features 2024 | Gartner Peer Insights


• Sales Creatio Reviews, Ratings & Features 2024 | Gartner Peer Insights


• Service Creatio Reviews, Ratings & Features 2024 | Gartner Peer Insights

Key Executives

Katherine Kostereva, CEO of Creatio

Katherine With over 20 years of experience driving business transformation, Katherine founded Creatio to empower organizations to automate their ideas in minutes. Her relentless energy and results-driven focus have made Creatio a global market leader, now boasting over 800 employees across seven offices worldwide and a presence in 25 countries.

Andie Dovgan, Chief Growth Officer

Andie has been working at Creatio for 10+ years, starting as an account executive and growing into a senior executive role. He is responsible for Creatio’s global marketing organization, business development, sales enablement, and sales engineering teams, with a full focus on growing Creatio’s brand and top-of-the-funnel, as well as providing support for ongoing expansion initiatives across the globe.

Alex Donchuk, SVP of Global Channels

With 18 years of experience in sales of CRM/BPM/No-Code platforms and enterprise software solutions, Alex is a strategic leader and a passionate advocate of digital transformation. As the SVP of Global Partnerships and Alliances at Creatio, he leads a diverse and dynamic partner community of over 750 organizations in 110 countries. 

Jason Olkowski, Chief Customer Officer

Jason is a senior executive specializing in Customer Success, Customer Experience, Support, Sales, Services, and Business Operations. With over 15 years of global experience, he excels in building high-performing teams and strategies that enhance customer satisfaction, retention, and revenue growth. A pioneer in Customer Success and Experience, Jason has over 6 years of leadership in global roles, driving innovation and market strategy.

Sergey Sorokin, Chief Operating Officer

Sergey specializes in building SaaS businesses, revamping operational models, and driving bottom-line impact. With a proven track record in Customer Success, Sergey brings entrepreneurial spirit, inspirational leadership, and advanced project management skills to the table.

Andy Zambito, Global Chief Sales Officer

Andy has a significant background in sales and leadership roles. At Creatio, Andy is passionate about providing customers with the freedom to own their automation processes, which he finds exciting and motivating. Andy often discusses the future of technology, including the impact of low-code and no-code solutions on the industry.

Vitaly Gdulya, Chief Product Officer

Vitaliy Gdulya has been with Creatio since February 2014, currently holding the position of Chief Platform Officer. Vitaliy also has experience as a Developer and Project Manager.

Investors

In June 2024, Creatio announced a $200 million capital raise at a $1.2 billion valuation. The investment round was led by Sapphire Ventures, with participation from StepStone Group and current investors, Volition Capital and Horizon Capital. The round is a minority investment focused on fueling Creatio’s global expansion, with the company’s disruptive strategy and product vision, proven leadership team, and unrivaled commitment to customer success remaining unchanged.

Horizon Capital is a private equity firm that invests in high-growth technology and export-oriented companies in Ukraine and the surrounding region. The firm has over $1.2 billion in assets from investors with a capital base exceeding $570 billion, raising over $580 million in total capital commitments across four funds. Horizon Capital has made 27 investments and had 6 exits. Its most notable exits include Achilles Therapeutics, Tinkoff, and FedBid. 

Volition Capital is a growth equity firm based in Boston, Massachusetts. It was founded in 2010 by Larry Cheng and Sean Cantwell. The firm invests in high-growth companies in the software, internet, and consumer sectors. Volition Capital has raised over $1.5 billion in capital commitments across four funds and has invested in more than 40 companies

StepStone Group (Nasdaq: STEP) is a global private markets investment firm focused on providing customized investment solutions and advisory and data services to our clients. StepStone’s clients include some of the world’s largest public and private defined benefit and defined contribution pension funds, sovereign wealth funds, and insurance companies, as well as prominent endowments, foundations, family offices, and private wealth clients, which include high-net-worth and mass affluent individuals. StepStone partners with its clients to develop and build private market portfolios designed to meet their specific objectives across the private equity, infrastructure, private debt, and real estate asset classes.

Sapphire is global software venture capital firm with $10B+ in AUM and team members across Austin, London, New York, Menlo Park and San Francisco. For more than two decades, Sapphire has partnered with visionary teams and venture funds to help scale companies of consequence. Since its founding, Sapphire has invested in more than 170 companies globally resulting in more than 30 Public Listings and 45 acquisitions. The firm’s investment strategies — Sapphire Ventures, Sapphire Partners and Sapphire Sport — are focused on scaling companies and venture funds, elevating them to become category leaders. Sapphire’s Portfolio Growth team of experienced operators delivers a strategic blend of value-add services, tools and resources designed to support portfolio company leaders as they scale.

Competitors

Salesforce Sales Cloud

A cloud-based CRM platform that helps sales teams manage leads, opportunities, accounts, contacts, and contracts. Salesforce Sales Cloud has an estimated annual revenue of $21.3 billion and 49,000 employees. 

HubSpot Sales Hub

A sales software that helps sales teams connect with prospects, track deals, and automate tasks. HubSpot Sales Hub has an estimated annual revenue of $674.9 million and 3,387 employees.

MS Dynamics

Dynamics 365 is a portfolio of intelligent business applications that delivers superior operational efficiency and breakthrough customer experiences enabling businesses to become more agile and reduce complexity without increasing costs.

Corporate Responsibility

A defining part of Creatio’s DNA and promise is Genuine Care. The company’s mission is to cultivate a culture where everyone can thrive, achieve their fullest potential, and make a meaningful impact on the world. Creatio’s ethos is encapsulated in five core values: one team, genuine care, passion, strive for excellence, and grow every day.  These guiding principles shape Creatio’s approach as a progressive company, fostering an environment where innovation and collaboration flourish. (https://www.creatio.com/company/values)  

In 2023, Creatio was named one of the Top Places to Work in Massachusetts. 

Most recently, our CEO Katherine Kostereva was selected as one of The Boston Business Journals’ 2024 Power 50: The Movement Makers. The list comprises leaders who are looking to the future and represents those in the Greater Boston area who are influencing their local communities for good. These professionals are creating change and taking actionable steps to ensure Boston’s continued growth as a place for equity, inclusion, and diverse points of view (https://www.creatio.com/company/news/23331).