Profile

WorkWave delivers innovative software and fintech solutions to companies that keep the world safe, clean and green. Partnering with over 8,000 customers worldwide, the leading lawn care, pest control, commercial cleaning and security guarding companies rely on its SaaS solutions to run and grow their businesses – everything from customer acquisition to mobile communications to billing and invoicing, and beyond. Backed by decades of experience, passionate teams, and strong commitment to its customers, WorkWave’s vision is to empower the world’s mobile service workers to build a brighter future.

WorkWave has been recently named a 2023 Inc. Power Partner and a Top 100 Software Company.

WorkWave’s mission is to deliver innovative software and Fintech solutions to companies that keep the world safe, clean and green.

Key Products

PestPac by WorkWave: PestPac is the One True Pest Control software solution with a deep capability that empowers pest control operators to grow their business, efficiently service their customers and maximize their cash flow. As a true all-in-one solution, PestPac is built to scale and run every aspect of its customers’ businesses.

RealGreen by WorkWave: Real Green’s flagship software, Service Assistant, enables the lawn, landscape and arbor industries to streamline all aspects of their day-to-day tasks and marketing activities giving them more time to focus on growing their business. As the leading customer relationship management (CRM) solution, Real Green helps maintain customer records, automates daily operations, and assists with marketing campaigns.

WinTeam: WinTeam, the flagship, industry-specific ERP product of TEAM Software by WorkWave, is designed to provide cleaning and security contractors in North America with fully integrated, industry-specific resources to manage back-office operations, financials and field-based workforces. As a business management software, it maximizes efficiency, automates operations and drives profitability by helping to measure performance and automate daily financial, operations and workforce management. 

WorkWave's Video

Key Executives

Kevin Kemmerer, CEO

Kevin spearheads WorkWave’s next stages of growth, while continuing to ensure it is delivering industry-leading solutions to its customers. Kevin recently joined WorkWave on the heels of his role as CEO at Brightly Software, an enterprise asset management company, which was acquired by Siemens in 2022.

Joseph Pascaretta, COO

Joseph leads WorkWave business operations, program management, customer service and customer experience. He previously held senior executive roles at Equiniti, Dun & Bradstreet, Infor, HTC Global Services and TrackCore. 

Greg Doran, CFO

Greg oversees WorkWave’s financial strategy and operations, bringing a wealth of experience in SaaS, payments, and private equity. With over 25 years in CFO and business operations roles, Greg has held leadership positions at several tech companies. He most recently served as Operating Partner at Thoma Bravo.

David Ittner, CTO

David is responsible for the overall technical strategy of the company. Dave is passionate about building great products by applying leading edge technology to solve business problems. Prior to WorkWave, Dave was the Chief Architect and R&D Leader for the Cloud initiatives of Ribbon Communications and also served as the co-founder and CTO of uReach Technologies, 

Joseph King, CRO

Prior to Joining WorkWave, Joe was a Managing Director at Deloitte & Touche LLP, where he led the Managed Services Sales and Market Development group and served on the Risk Advisory Operating committee. 

Kelly Gliatta, CHRO

Kelley responsible for the talent management aspects of the business, including recruiting, onboarding, professional development, office management and human resource initiatives. Kelly joined WorkWave as a customer service representative in July 1999, and has held various roles within support since that time.

Aimee Rametta, CMO

Aimee drives marketing strategy and operations to raise awareness and generate demand for WorkWave’s portfolio of field service management solutions. Aimee was previously head of marketing for Galaxy, an educational demand generation marketing agency, and served as vice president of marketing for News Corporation.

Rick Agajanian, CPO

Rick focuses on creating great user experiences and leveraging the power of SaaS software to improve the operational efficiency for Workwave’s clients. With over 15 years of experience in Product Management, Rick has worked for companies such as Nokia, Here Maps, Ebay and NRG.

Jill Davie, SVP & GM, Cleaning & Security

Jill is responsible for Customer Success Management, Professional Services and Customer Engagement. She started her career at TEAM Software as a summer marketing intern in 1996. At the time, TEAM was a start-up with 12 employees and over the next 20 years, assumed various leadership roles in Sales, Marketing, Communications, Customer Success and Professional Services 

Rohan Sukhdeo, General Counsel

Rohan Sukhdeo serves as the General Counsel for WorkWave. With almost 20 years of legal experience, Rohan leads strategic and tactical legal initiatives and compliance for the company and handles all commercial legal matters.

Customer Insights

“WorkWave is really beneficial in what our goals are for growth, in that they have a platform that will continue to grow with us, and it’s very scalable…we hope to have a long relationship with them in the future.” – Senske Services

“The great thing about PestPac is it doesn’t matter what size company you are or where you’re at in your business; the tools and resources are there for you. As you go forward, you choose your destiny.” – Greg Pettis, Owner, Dominion Pest Control

Inner Parish Security Corporation: Achieving Growth with Tech-Stacked Software and Support / TEAM Software by WorkWave

Board Members

• Jesper Andersen, Chairperson of the Board


• Arvindh Kumar, Board Member


• Naveen Wadhera, Board Member


• Stewart Lynn, Board Member


• Eric Palmer, Board Member


• Sheryl Hoskins, Board Member


• Sejal Pietrzak, Board Member


• Jonathan Wulkan, Board Member

Investors

• EQT


• TA Associates


• Hg


• Serent Capital

News and Press Releases

• March 2024: WorkWave Announces Modernization & Internationalization of PestPac, its Industry-leading Pest Control Software Platform (Read)


• March 2024: WorkWave Bolsters Financial Services Product Offering With Wisetack and YouLend Partnerships (Read)


• February 2024: WorkWave Closes Out 2023 With Double-Digit Software Revenue Growth, Coupled with 98% Gross and 111% Net Software Retention, Positioning for Continued Success in 2024 (Read)


• More news and press release, visit here.

Competitors

• ServiceTitan


• Aspire


• TrackTik


• FieldRoutes


• ServiceAutopilot


• Briostack

Corporate Responsibility

WorkWave’s Core Values are what motivates each and every employee here at WorkWave: 

• Be Authentic


• Be an Impact Player


• Make a Difference


• Empower Yourself and Others


• Embrace Opportunities

Every employee upholds these values both professionally and personally and it makes a difference in how we communicate with each other and with our customers.

From an environmental perspective, WorkWave has partnered  with The Science Based Targets initiative (SBTi), WorkWave commits to reduce absolute scope 1 GHG emissions 42% by 2030 from a 2022 base year. WorkWave also commits to reduce absolute scope 3 GHG emissions from purchased goods and services, capital goods, upstream transportation and distribution, and business travel 25% within the same timeframe.